Returns & Exchanges

At Shaanj Saree, we want you to be completely satisfied with your purchase. If your saree arrives damaged or differs from your order, we offer a hassle-free 7-day return and exchange policy to ensure your shopping experience remains elegant and stress-free.

Return Process

• 1.
  Initiate the Request

  Contact our customer support team within 7 days of delivery via email or WhatsApp, providing your order number and clear photos of the saree.

• 2.
  Quality Inspection

  Ensure the saree is unworn, unwashed, and includes all original tags, blouse pieces, and packaging before we approve the return shipment.

• 3.
  Secure Packaging

  Pack the item securely in its original box to prevent damage during transit and wait for our logistics partner to schedule a pickup from your address.

• 4.
  Refund or Exchange Processing

  Once we receive and verify the item at our warehouse, your refund will be processed to the original payment method or your exchange piece will be dispatched within 5 business days.